Legal Ethics: Helplines & Hotlines (Part One) WEBINAR

Tell them you saw it on RI Elder Info!

Loading Events

« All Events

  • This event has passed.

Legal Ethics: Helplines & Hotlines (Part One) WEBINAR

May 6 @ 2:00 pm - 3:00 pm

Legal helplines and hotlines have limited access and time with their clients, which leads to challenging ethical issues. Applying legal ethics rules to helpline practice and protocols can make a difference in the quality of services provided to older adults and protect helpline attorneys.

In this webcast, presenters will share model rules, case studies, and example procedures focused on:

  • Handling calls from third-parties;
  • Ensuring that callers and attorneys understand the scope of services that can be provided;
  • Dealing with conflicts; and
  • Addressing capacity concerns.

This training is the first part of a series on ethics and legal helplines. The webcast will build on previous NCLER trainings, including Understanding Legal Capacity & Ethics and Recognizing and Addressing Elder Abuse on Legal Helplines and Hotlines.

Both senior-focused helplines and general helplines will benefit from the information presented in this webcast.


  • Sarah Galvan, Justice in Aging
  • Lynda Shely, The Shely Firm, PC & ABA Standing Committee on Ethics & Professional Responsibility


May 6
2:00 pm - 3:00 pm
Back To Top